This course is the first of a series that prepares students for a role as an entry-level IT Support Specialist. In this course, students will be introduced to the world of Information Technology, or IT. Students will also learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service.

Upon completion, students will be able to:

• Demonstrate understanding of the binary system.
• Demonstrate assembly of a computer from scratch.
• Express rationale for choosing an operating system for specified applications.
• Demonstrate installation an operating system on a computer.
• Express understanding of the Internet, including what it is, how it works, and the impact it has in the modern world.
• Express understanding how applications are created and how they work on the hardware a computer.
• Demonstrate use of common problem-solving methodologies and soft skills in an Information Technology setting.

Grade Basis: P
Credit hours: 3.0
Lecture hours: 3.0