Students will learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware.

Upon completion, students will be able to:

• Demonstrate navigation of the Windows and Linux filesystems using a graphical user interface and command line interpreter.
• Create users, groups, and permissions for account access.
• Install, configure, and remove software on the Windows and Linux operating systems.
• Configure disk partitions and filesystems.
• Express understanding of how system processes work and how to manage them.
• Express understanding of system logs.
• Demonstrate use of remote connection tools.
• Utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role.

Grade Basis: P
Credit hours: 3.0
Lecture hours: 3.0